Crisis communications agency
The Brand Protector
From economic challenges to regulatory change, activist campaigning to breaches of corporate governance, the risk of a crisis casts its shadow over every organisation. In days, a crisis can destroy operational, financial or reputational progress that may have taken years to build.
Being prepared to manage communications in a crisis is an essential element of risk management and business continuity planning. When done properly, comms can mitigate the most damaging impacts of a crisis – and sometimes even enhance reputation. When handled poorly, comms can make a difficult situation infinitely worse.
At Definition, we combine the diverse range of expertise and experience within our portfolio of consultancies into an integrated and specialist crisis planning and response team: The Brand Protector. The team spans former national and international journalists, digital media and search specialists, internal communications experts, as well as consumer sentiment and customer engagement consultants. Together, we can help you to control information in a crisis.
Let's talk crisis comms