Internal communications and employee experience

Your employees are not just a means of generating business results, they are a formidable resource that need to be motivated, understood and nurtured in order to deliver on what’s expected of them.

That’s why we believe internal comms should be the lifeblood of every organisation – it keeps your people informed and engaged, it brings your company culture to life and it is fundamental to ensuring a positive working environment.

An effective internal comms strategy results in:

• A happier, more informed, aligned and engaged workforce
• Lower attrition rates and attracting the best
• Increased productivity levels
• A healthier bottom line

We are committed to helping organisations build strong connections with their people from before they join through to the day they leave via our Lifetime Employer Communications™ model. That’s why we put storytelling at the heart of everything we do, developing internal comms strategies that educate, engage and inspire people at every stage of their career.

To develop and execute your internal comms strategy, we will:

• Speak to people across your business (leadership, managers and front line workers) to establish what the key issues are
• Hold workshops to understand how you currently communicate with your team and what the most and least effective channels are
• Conduct in depth industry and competitor research
• Provide a list of recommended strategies and channels, both on and offline, tailored to your business
• Support your teams with effective tools to communicate, embed and sustain your strategy
• Brainstorm creative ideas for delivering your internal comms campaigns that resonate with your people, inspire action and are aligned to your purpose, vision and values
• Map out your communications and channels in an in depth content plan
• Deliver the communications and measure their effectiveness

Our internal communications and campaigns include:

• Strategy and narrative
• Employee wellbeing
• Health and safety
• Diversity and inclusion
• Business transformation
• Information security
• Operational resilience
• Ethics and compliance
• ESG initiatives
• Reward and recognition

To understand more about our approach, methodology, employer brand, EVP and creative expression of your employee experience pop over to our employee experience section.